Refund Policy

Last updated: November 14, 2026

This Refund Policy explains how cancellations and refunds work for Monarx subscriptions and for courses purchased in the Monarx marketplace. It forms part of our Terms of Service.

1. Subscriptions (Pro and Elite)

You may cancel your subscription at any time from your account’s billing settings. Cancellation stops future renewals; you keep access to paid features until the end of the billing period you have already paid for. We do not provide partial refunds for unused time in a billing period, except where required by law.

Accidental renewals: if you were charged for a renewal you did not intend to keep, contact us within 7 days of the charge. If you have not used paid features since the renewal, we will refund that renewal in full.

2. Courses

You may request a full refund of a course purchase within 14 days of the purchase date, provided you have completed less than 30% of the course’s lessons. After 14 days, or once you have completed 30% or more of a course, purchases are final except where required by law. When a course is refunded, your access to it ends.

3. How to request a refund

Contact us by email at MonarxHub@gmail.com with the email address on your Monarx account, the date of the charge and the subscription or course concerned. Approved refunds are returned to your original payment method through Stripe; depending on your bank, they usually appear within 5–10 business days.

4. Chargebacks and abuse

Please contact us before disputing a charge with your bank so we can resolve it quickly. We may decline refund requests that show a pattern of abuse, such as repeatedly purchasing and refunding courses, and we may suspend accounts involved in fraudulent disputes.

5. Creator payouts

Creator earnings for a course sale are held for 14 days, the course refund window, before being paid out. If a sale is refunded or disputed, the Creator’s share of that sale is reversed.

Paper trading and education only. Not financial advice. Trading involves risk of loss.